1. Help Center
  2. Verification, Passwords, & Security

Identity Verification

CoinLion requires ID verification to create a safe trading environment, prevent fraud, and comply with KYC (know your customer) and AML (anti-money laundering) laws.

Why do I need to verify my identity before trading? 

CoinLion requires ID verification to create a safe trading environment, prevent fraud, and comply with KYC (know your customer) and AML (anti-money laundering) laws. 

Verifying your identity also ensures that you are the only one who can link your payment information to your account such as your bank or wire instructions. 

Identity Verification Process


Step 1: Once logged in, go to the Profile menu.

Step 2: Complete Tier 1 verification by entering in your personal information.

Example of United States form:

tier 1 verification-1


Step 3: Complete Tier 2 verification by uploading your ID.

When taking photos of your ID for submission please follow these tips.

 

Step 4: Confirm that you understand the process of correctly uploading your ID per the guidelines and submit your photo. The automatic ID verification process typically takes less than 30 seconds. If you have waited and are not getting your results back please refresh your browser. 

 

Failed Verification

Follow these steps in your verification fails.